As a service-driven company, ensuring a quality experience all around – from the office staff to the field technicians – is an integral part of our fire damper inspection business. LSS Life Safety Services knows that good customer service allows us to maintain a strong relationship with you, which is one of our biggest goals. In an effort to receive feedback about our services and our employees, LSS Life Safety Services created a post-project performance evaluation that is sent to our customers when they receive their inspection report. This evaluation is really a list of services that is measured against the points made in our mission statement and that is ultimately tied to our customer service as a whole. We have been receiving a large number of the surveys back recently and we thought we would share. Curious to hear what people are saying about us? Check out the responses from some of our most recent surveys:
” Very professional & knowledgeable tech along with the final report.” – Membres Memorial Hospital
“Excellent job! Thanks” – Client, Indiana
“Will use for all future business! GOOD JOB!” – Client, Texas
“Your technician did a great job! He finished two floors in one night & was so professional & pleasant! We love working with your company.” – Client, Florida
“Unfortunately I do not remember the gentleman’s name who was on site but he was very customer focused. When bringing an additional LSS person on site he made sure he had all of the info for proper ID at the hospital. He checked in with me and let me know his schedule & findings as he went along.” – Client, Maine
“Very satisfied with your excellent performance.” – Client, California
If you have worked with us before and would like to recommend our company and our passive fire protection inspection services, you can do so here.